systems analyst I – Starbucks Technology (remote)

June 14, 2024

Job Overview

  • Date Posted
    June 14, 2024
  • Expiration date

Job Description

Job Details
Now Brewing – systems analyst I! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only
celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This position contributes to Starbucks success by supporting technology solutions in support of technology initiatives, specializing in a focus on overall store technology health. As a systems analyst I – Global Technology, you will support the design and development of technology and process solutions establishing key business capabilities enabling the realization of strategic initiatives and operational improvements. This role supports requirements analysis, solution design, and process improvement initiatives in addition to in-depth analysis of technical viability in our stores. While providing support for new technology and existing systems, an effective systems analyst I will develop subject matter expertise and gain valuable experience by partnering with senior analysts, technical resources, and business partners in supporting and delivering meaningful technology solutions. Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
As a systems analyst I, you will…
Analyze store technology operations holistically and create assessments on how to improve technology viability in a store.
Create and facilitate projects to improve store technology stack.
Participates on agile methodology scrum teams in execution of solution delivery projects.
Summary of Experience
We’d love to hear from people with:
Solution Design
Gathers and documents solution requirements. Documents user story creation and backlog grooming results in an agile environment.
Develops business process designs.
Participates on Agile methodology Scrum teams in execution of solution delivery projects.
System Configuration and Testing:
Develops business process designs.
Supports solution design utilizing user-centric design techniques.
Participates on agile methodology scrum teams in execution of solution delivery projects.
System Configuration & Testing
Supports application configuration (i.e. create attributes, workflows and UI changes) in support of solution delivery initiatives.
Supports data conversion. Performing extract and validation of converted data.
Supports solution testing efforts through test execution and validation of test results.
Uses data queries to support validation of data conversion and test results.
Production Support
Provides 24*7 global support of critical systems.
Primary focus on system support, working trouble tickets and escalating to teammates according to priority and required expertise queue, completing resolution within SLA.
Develop system proficiency and builds subject matter expertise through root cause analysis.
Coordinates and drives issue resolution within the team and cross-functionally, effectively communicating with end users to gather information and convey status.
Creates and maintains systems documentation (e.g. Wiki, Knowledge Base Articles)
Uses query tools to write ad-hoc queries for mass data analysis and operational reports.
Receptive and responsive to coaching and guidance from leaders and more experienced analysts. Seeks input and support as required. Begins working in an increasingly self-directed manner.
Effective interaction with business partners, responding quickly and thoroughly to issues and requests.
Provides constructive input and perspective to team conversations.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to
• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and inspire with every cup. Apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or via email at
• Dice Id: RTX13f03c
• Position Id: 240044474

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