Customer Service Respresentative

July 2, 2024

Job Overview

  • Date Posted
    July 2, 2024
  • Expiration date
    --

Job Description

Job Description:

We are seeking a Customer Service Clerk to join our team at WALMART INC. . As a Customer Service Clerk, you will be responsible for assisting customers with inquiries, providing product information, processing orders, and ensuring customer satisfaction.

Requirements:

Excellent communication skills
Strong problem-solving abilities
Ability to work in a fast-paced environment
Previous customer service experience is a plus
? Claim for customers regarding customer disputes
? Provide customer service support by solving customer complaints/questions
? Provide prompt and courteous customer service
? Achieve customer service and sales objective
? Perform assigned customer service functions to ensure superior customer service to all external and internal customers
? Perform assigned Customer service functions to ensure superior customer service to all external internal customers
? Provide a high level of customer service
? Answer inbound customer service phone calls/li
?… Meet and exceed customer expectations in each customer contact
? Assist with resolution of customer
? Respond to customer contacts, answering questions, improving engagement and providing customer service
? Located in the Spring/Woodlands area
? Perform assigned customer service functions to ensure superior customer service to all external internal customers
? Respond to customer, store, and division inquiries
? Generate correspondence to secure additional customer information to resolve customer disputes
? Keep records of customer interactions
? Help develop a vendor team focused on driving customer retention and satisfaction while ensuring excellence in customer service with every customer contact
? Maintain manual customer charge accounts
? Establish and maintain customer relationships
? Provide customer service to all Disney employees with the selection of slip-resistant footwear

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