Business Accountability Manager

July 2, 2024

Job Overview

  • Date Posted
    July 2, 2024
  • Expiration date

Job Description

About this role: Wells Fargo is seeking a Business Accountability Manager who covers jobs responsible for standards and controls in the business, ensuring effective design, assessment, monitoring, and execution through establishment of protocols, assessment, risk mitigation, oversight, reporting, and self-assurance activities. In this role, you will: Manage and develop a team of specialists and coordinators tasked with activities in support of the business’ risk mitigation activities Identify and recommend opportunities for process improvement, risk mitigation, and control opportunities Make decisions and resolve issues regarding resources, objectives, and operations of team to meet business objectives; interpret and develop policies and procedures for functions with low to moderate complexity and risk within scope of responsibilities Manage allocation of people and financial resources for team Mentor and guide talent development of direct reports and assist in hiring talent Required… Qualifications: 4 years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2 years of leadership experience Desired Qualifications: BS/BA degree or higher in information technology Excellent verbal, written, and interpersonal communication skills Knowledge and understanding of risk management and governance practices and oversight Knowledge and understanding of configuration management solutions for information security and compliance controls Ability to interact with all levels of an organization Strong relationship management skills Ability to assess issues, make quick decisions, implement solutions, and influence change Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Ability to be flexible and adjust plans quickly to meet changing business needs Ability to negotiate, influence, and collaborate to build successful relationships Ability to operate effectively in a geographically dispersed organization Ability to influence and collaborate at all internal organizational levels Solid negotiation skills Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills IT Service Operations (ITSO) has an exciting opportunity for a Business Accountability Manager in our ITSO Governance team. This role requires exceptionally strong analytical skills, direct work experience in developing ways to assess immature environments, leading initiatives that are larger in scope and complexity and providing recommendations on methodologies, practices, and processes to improve their maturity. This role is responsible for leading a team of individuals responsible ensure all aspects of ongoing issues and corrective action management, risk assessment, governance reviews, and audit/regulator exams are managed accordingly. This role will support and lead efforts to drive appropriate governance in support of the issue and corrective action management, identification of remediation activities that mitigate risk, close gaps, socialize standards with the business community and influences effective, accurate and timely ITSO practices. Develop and support governance frameworks that will provide guidance to business partners as they manage technology software/hardware through the asset management lifecycle, configuration management, change and release management, service and availability management, incident and problem management, and service desk activities. Provides coordination across the business and with user groups to resolve questions, assess user needs, and supports lines of defense activities. Educates others about risk strategy and approach for remediation of issues to ensure ongoing sustainment. Acts as an internal consultant within technology and business groups to ensure remediation activities achieve greater efficiencies. Posting End Date: 30 Jun 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit?s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune?s 2023 rankings of America?s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at LinkedIn: For questions on how to search and apply, visit our frequently asked questions

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